Novo Nordisk

BRQ and Novo Nordisk Latam improve the patient experience

Two people in lab coats, one of them smiling at the camera wearing blue gloves and safety goggles

Services

  • Health Awareness Campaign
  • Interactive Map (MASH MAP)
  • Digital Patient Journey

How we made an impact

A page with an interactive map about MASH generates over 15,000 visits and shortens the care journey, from diagnosis to scheduling exams.

Resultados

  • +15kVisits to the MASH MAP in under 30 days
  • +1The page became the main front of Novo Nordisk's MASH awareness campaign
  • JourneyPatient journey shortened: from content to scheduling exams in just a few clicks
  • MediaFeatured on the É de Casa program (Rede Globo)

The challenge

MASH is still not widely known and is often underdiagnosed. Working with BRQ, Novo Nordisk set out to raise awareness about the condition while also making it easier for people to access exams and specialists.

What we did

We adopted an approach of testing on a small scale, learning fast and scaling what creates value. We combined empathetic language, functional CTAs and a useful digital service, aligning communication and access to healthcare in a single solution.

Through the partnership between BRQ and Novo Nordisk, the campaign gained momentum with a simple, digital solution centered on the people who need care. By connecting education and action, we shortened the path to diagnosis and contributed to a more accessible and efficient journey for thousands of people.

Digital solutions

Customer success stories