GOL

BRQ and GOL take the app international with AI agents and reach 72 countries

Hand holding a phone showing the GOL app welcome screen in English: “Intelligence makes us fly. Now worldwide.”

Services

  • App internationalization
  • AI agents in development
  • Testing and quality review
  • Tagging plan

How we made an impact

With modernization, the GOL app gained the capacity to support new business demands. Among them, the international expansion, which extended the purchase journey to passengers from other countries.

Resultados

  • +20%Of the app's revenue now comes from outside Brazil
  • 6 monthsTo deliver the entire project
  • 53%Faster deliveries with AI agents

The challenge

The challenge was to evolve an experience that, until then, operated only in Brazilian reais.

To meet the deadline, AI was built into the development cycle. BRQ worked side by side with the business team.

What we did

BRQ applied AI agents end to end in the internationalization of the GOL app: from technical analysis of the requirements to code generation, testing, quality review and the tagging plan, speeding up deliveries with quality and predictability.

In six months, the app began operating with:

  • Nine currencies;
  • Different points of sale;
  • Cabin upgrades;
  • Seat maps;
  • A complete international journey for 72 countries.
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