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AI Applied to Experience & Design

Evolution and trends // 2025

Generative AI has transformed the potential of interactions, with personalization at scale, automation and content generation. Explore this new universe and learn the trends of AI in customer experience.

Who is the AI in Experience report for?

For anyone who wants a deeper understanding of how AI can be used to enhance customer experience and design work.

Cover of the AI Applied to Experience & Design report

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What you'll find in the material

  • 01

    The age of creative AI

    Understand how AI has evolved to this point and how it has impacted design and experience.

  • 02

    Trends and opportunities

    We highlight the main trends and opportunities that AI use has brought to companies.

  • 03

    Cases and interviews

    We present successful AI use cases and an exclusive interview with our CTO.

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