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  • About BRQ
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See how BRQ scaled Globoplay's customer service with AI agents
  • All services
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We earned the Generative AI and Agentic AI badges. Learn more.
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Meet BRQ Connect, our podcast! (abre em nova aba)
  • Articles (abre em nova aba)
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Privacy

Privacy and Security Policy

Information security and the privacy of your data are an essential part of our culture and of our commitment to digital trust.

Last revised: March 20, 2026

On this page

  1. Spam and personal data
  2. Anonymous data and cookies
  3. External links
  4. Information security

Official documents

  • Privacy Notice PDF · 4th edition (opens in a new tab)

    Português · Español

  • Cookie Policy PDF · 2nd edition (opens in a new tab)

    Português · Español

Spam and personal data

As part of our privacy policy, we do not send spam and we do not request personal data by e-mail. If you receive a message requesting personal information, please send an e-mail to dpo@brq.com.

Anonymous data and cookies

To improve the browsing quality and features of the website, we collect statistical and analytical information, generally related to technical aspects or to browsing on the website.

Data may be collected and stored through cookies (text files containing identification information that are stored on your computer), server-side scripts (PHP, ASP, etc.) and client-side scripts (JavaScript), our own or in third-party tools.

Although cookies do not harm your device, users are free to refuse their use simply by accessing their browser settings, as well as to block the execution of JavaScript.

External links

Although we use external links that we believe are of interest to users of the brq.com website, we are not responsible for the information collected on external websites linked from our website.

Information security policy

At BRQ Soluções em Informática S.A., Information Security is an essential part of our organizational culture and of our commitment to digital trust, operational continuity and the delivery of technology solutions and services to our clients.

We work consistently to protect the information under our responsibility, adopting principles that guide the Information Security Management System (ISMS) and support our strategic objectives.

We have established the following commitments:

  • Protect the confidentiality, integrity and availability of information, including the personal data processed by the organization, preventing unauthorized access, loss, leakage or misuse.
  • Comply with the legal, regulatory, contractual and normative requirements applicable to Information Security.
  • Promote ongoing information security awareness among its employees.
  • Promote the continuous improvement of our processes, controls and the Information Security Management System.

To support the understanding of these guidelines, BRQ offers an Information Security training for partners, suppliers and service providers. Access the training and learn the guidelines for working securely and in line with our policies.

Access the security training

Building what matters

Av. Brig. Faria Lima, 1336 - 7º andar.
Jardim Paulistano, São Paulo - SP, 01451-001

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