Salesforce
Salesforce
Maximize your Salesforce investment by expanding integration across departments and roles to become a more customer-centric organization.
Implementing Salesforce to support your sales team is just the first step to taking full advantage of the platform’s potential. Our team of certified Salesforce specialists help you break down barriers between multiple departments to enhance every aspect of your customer journey experience, from lead conversion all the way through to customer nurturing and retention.
We also build customized applications that integrate with your Salesforce deployment to keep you connected to your customers.
CHALLENGES WE OVERCOME FOR YOU
Customer Management
We help you coordinate your client management strategy across sales, customer service, marketing, eCommerce, and IT departments. Our approach gives your teams a shared vision for each client so you can meet their evolving needs.
Operational
Our experienced squads of consultants, architects, developers, and administrators hold the highest level of certification in all Salesforce solutions. We provide the tools and knowledge to build the ideal team that will help your project exceed expectations.
End-to-End Software Engineering
We develop customized applications that integrate with your Salesforce solution to provide complete 360° vision of each customer and enhance every stage of the client’s journey from lead conversion to post-sale retention.
Omnichannel
Our team helps you bring multiple sales and customer service channels together in a single platform to enhance customer service quality, consolidate data, drive conversions, and make decisions in real time.
Salesforce Customer 360
WHAT WE DO
Transform Ideas into Digital Realities
We help incorporate your Salesforce investment into your digital transformation strategy by developing new applications, automating processes in the cloud, and consolidating data management.
- IMPLEMENTATION
- INTEGRATION
- ANALYTICS
- ARCHITECTURAL COACHING
- PROCESS DESIGN/REDESIGN
- CUSTOMIZATION IN THE SALESFORCE CLOUD
- DEVELOPMENT OF TAILOR-MADE APPS
- IN-HOUSE SQUADS
- REMOTE SQUADS
Customer Success Squads
Our customer service experts focus on the operational side of your Salesforce deployment so you can focus on meeting your customers’ needs. Each BRQ team is rigorously certified and practices agile methodologies to respond quickly to your expectations.
- ENVIRONMENT MANAGEMENT
- CHANGE MANAGEMENT
- INCIDENT MANAGEMENT
- PROBLEM MANAGEMENT
- CI / CDI
- ORG SCAN
- CONTINUOUS IMPROVEMENT
Mobility
We use the powerful Salesforce backend to develop customized mobile applications that enhance your business and improve customer experiences. Our team develops apps for both Android and iOS platforms.
- 100% OFFLINE MOBILE APPS
- ORDER-TAKING
- CALENDAR WITH GEOLOCATION
- ROUTING BY CRITERIA
- PRODUCT AND PRICE CATALOG
- MARKET RESEARCH
We’ve been helping some of the world’s largest companies reach for the digital horizon for over 25 years. Our customers turn to us because we’re passionate about what we do, and they know they can count on us to stand with them along every step of their digital transformation journey.
With over 3000 team members dedicated to working from the heart, BRQ thrives at the intersection of vision and execution. We’ve worked with over 200 customers in industries like finance, retail, and technology to break down barriers and create the strategic alignment necessary to deliver superior results and sustain success.
Why BRQ?
CLIENTS WHO TRANSFORMED THEMSELVES WITH OUR SALESFORCE SOLUTIONS
WANT TO ACCELERATE YOUR BUSINESS?
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