B3
Digital platform simplifies the onboarding of participants into the financial market
Services
Cloud Native
Automated Workflow
Full Traceability
Self-Service
How we made an impact
The new onboarding platform unified registration, document submission and process tracking in a single environment, reducing rework, expanding governance and preparing B3’s operation to scale securely.
Results
77%
Reduction in platform cost
-40%
Processing time
+8,5
New users at peak adoption
-25%
Estimated operating costs
The challenge was structural
As B3’s ecosystem grew, the credentialing process became distributed across different systems, creating multiple data entry points, rework and limited status visibility. The issue was not technological. It was structural.
"It was time to evolve processes, standardize rules, strengthen governance and make the experience even simpler, more integrated and more efficient."
Fernando Souza
IT Development Manager — B3
The solution
A platform built from scratch, with a Cloud Native architecture and full technological autonomy, bringing together in a single journey:
- Institutional registration and registration updates;
- Complete onboarding with real-time traceability;
- Digital contracting of services;
- National and international support.
"We created a robust, modern and customer-oriented platform, a simple and intuitive self-service experience."
Eduardo Leite
Business Director — BRQ
The impact
Processing time dropped by 40%. Operating costs were reduced by 25%. The platform supported 8,500 new users at peak adoption, with security, governance and international service capacity.
"We reduced operating costs by 25% by eliminating rework and manual processes. All of this with governance and national and international capacity."
Virgínia Gonçalves
Operations Superintendent — B3
The partnership
BRQ acted as an extension of B3’s team, from structural decisions to final delivery. Not as a supplier, but as a partner committed to results.
"With this new onboarding platform, B3 reaffirms its leading role in innovation in the Brazilian financial market. The result of a fundamental partnership with BRQ, the solution delivers technical excellence with a future-oriented vision."
Fernando Souza
IT Development Manager — B3
Our work
